Privacy Policy

Western Medical Training Center (WMTC) is a California-based healthcare certification training school operated by Equip Human Solutions. Our principal place of business is 1814 Fifth Avenue, Suite #101 & #102, San Diego, CA 92101. We offer in-person and hybrid programs in clinical medical assisting, EKG technology, pharmacy technology, CPR, restorative nursing, and related fields.

This Privacy Policy applies to information collected through our website at wmtc.info, our student enrollment portal, our administrative systems, and any other services we provide (collectively, the "Services").

A. Information You Provide Directly

• Enrollment information: Full name, date of birth, address, phone number, email address, Social Security Number (last 4 digits for portal access), program selection, payment method, and electronic signature.
• Government-issued identification: A copy of your driver's license or other government-issued photo ID may be collected when you request a WMTC loaner laptop or equipment loan. This document is stored in private, access-controlled server storage and is accessible only to authorized WMTC staff. It is not stored in a publicly accessible location and is never shared with third parties except as required by law.
• Student photo: A headshot photograph may be uploaded during enrollment for student ID badge creation and internal records. Photos are stored securely and used only for badge production and enrollment documentation.
• Payment information: Credit/debit card details processed securely through Stripe. WMTC does not store full card numbers on our servers.
• Inquiry and contact forms: Name, email, phone number, and any message content you submit.
• Student portal activity: Login credentials (email + last 4 SSN), externship submissions, graduation applications, and attendance check-ins.
• Photo and video content: Images and recordings taken during in-person classes, online sessions, graduation ceremonies, and other WMTC events, subject to your consent as described in Section 6.

B. Information Collected Automatically

• IP address, browser type, device type, and operating system.
• Pages visited, time spent on pages, and referring URLs.
• Cookies and similar tracking technologies (see Section 8).

C. Information from Third Parties

• Microsoft 365 / Teams: We integrate with Microsoft services for online classroom delivery. Microsoft's privacy policy governs data processed through their platform.
• Stripe: Payment processing. Stripe's privacy policy governs payment data.
• Funding agencies and sponsors (e.g., SDHC, MyCAA) may share enrollment verification data with us.

We use the information we collect to:

• Process and manage your enrollment, tuition payments, and program participation.
• Provide access to the student portal, curriculum, attendance tracking, and graduation services.
• Communicate with you about your program, schedule changes, payment reminders, and important notices.
• Verify enrollment and share records with funding agencies, scholarship sponsors, and externship sites as authorized by your enrollment agreement.
• Comply with legal obligations, including FERPA, BPPE regulations, and California state law.
• Improve our website, services, and educational programs.
• Send marketing communications about WMTC programs and events — you may opt out at any time (see Section 7).
• Use photos and videos for marketing and educational purposes, subject to your consent (see Section 6).

We do not sell your personal information. We may share your information with:

• Service providers: Stripe (payments), Microsoft (online classroom), email delivery providers, and other vendors who assist us in operating our Services. These providers are contractually bound to protect your data.
• Funding and sponsoring agencies: As authorized in your enrollment agreement, to verify enrollment and process funding (e.g., SDHC, MyCAA, employer sponsors).
• Externship and clinical sites: Directory information (name, program, enrollment status) required for placement.
• Legal and regulatory authorities: When required by law, court order, or to protect the rights and safety of WMTC, our students, or the public.
• Equip Human Solutions affiliates: For career placement and supportive services, with your consent.

WMTC complies with the Family Educational Rights and Privacy Act (FERPA). As a student, you have the right to:

• Inspect and review your education records within 45 days of a written request.
• Request amendment of records you believe are inaccurate or misleading.
• Consent to disclosure of personally identifiable information, except where FERPA permits disclosure without consent.
• File a complaint with the U.S. Department of Education regarding alleged FERPA violations.

To exercise your FERPA rights, contact us at [email protected].

WMTC may photograph and record students during in-person classes, online sessions (via Microsoft Teams), graduation ceremonies, externship orientations, and other program-related events. These images and recordings may be used for:

• Internal educational and training documentation.
• Marketing and promotional materials, including our website, social media, brochures, and advertisements.
• Success stories and testimonials (with additional written consent).

Your consent: By enrolling at WMTC and signing the Enrollment Agreement, you grant WMTC a non-exclusive, royalty-free license to use your name, image, likeness, and voice in photographs and recordings for the purposes described above. This consent applies to content captured during your enrollment period and for a reasonable period thereafter for archival and promotional use.

Right to decline: You may opt out of marketing use of your likeness at any time by submitting a written request to [email protected]. Opting out will not affect your enrollment status, grades, or access to any program services. We will honor opt-out requests for future content; we cannot retroactively remove content already published in print materials.

Online sessions: Microsoft Teams sessions may be recorded for instructional review. Students will be notified at the start of any recorded session. Recordings are stored securely and accessible only to enrolled students and WMTC staff.

Minors: WMTC does not knowingly enroll students under the age of 18 without written parental or guardian consent. If a minor is enrolled with parental consent, the parent or guardian must also provide written consent for any photo or video use.

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:

• Right to Know: You may request a copy of the personal information we have collected about you in the past 12 months, including the categories of information, the sources, the purposes for collection, and the third parties with whom it was shared.
• Right to Delete: You may request that we delete personal information we have collected about you, subject to certain exceptions (e.g., information needed to complete a transaction, comply with a legal obligation, or maintain education records under FERPA).
• Right to Opt Out of Sale: We do not sell personal information. No opt-out is required.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, contact us at [email protected] or call (833) 258-2221. We will respond within 45 days. We may need to verify your identity before processing your request.

Our website uses cookies and similar technologies to:

• Maintain your session when logged into the student portal.
• Remember your preferences.
• Analyze website traffic and usage patterns.

You may disable cookies in your browser settings. Disabling cookies may affect your ability to log into the student portal or use certain features of our website.

We implement industry-standard security measures to protect your personal information, including:

• HTTPS encryption for all data transmitted to and from our website.
• Secure, access-controlled databases with role-based permissions.
• Government-issued ID documents and student photos stored in private server storage — not web-accessible — with access restricted to authorized WMTC staff only.
• Payment processing through Stripe, which is PCI-DSS compliant.
• Portal login protected by email and last 4 SSN verification with rate limiting to prevent brute-force access.
• Admin access restricted to authorized WMTC staff only, with individual staff accounts and an audit trail of all administrative actions.

No method of transmission over the internet is 100% secure. If you believe your information has been compromised, contact us immediately at [email protected].

We retain student education records for a minimum of 5 years following program completion or withdrawal, as required by the California Bureau for Private Postsecondary Education (BPPE). Payment records are retained for 7 years for tax and accounting purposes. Marketing data is retained until you opt out or request deletion.

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date. For material changes, we will notify enrolled students by email. Your continued use of our Services after the effective date constitutes acceptance of the updated policy.

For privacy-related questions, requests, or concerns, contact us at: